Service request
If a TYRO remote control has a defect or needs maintenance, it can be returned. For smooth repair handling, we would like to ask you to fill out this form. After receiving the service request, a confirmation with further instructions will follow within 1-3 business days.
- Preferably return the entire system (transmitter and receiver).
- By submitting this service request you agree to repair/replacement costs up to a maximum of € 200,- excluding shipping costs.
- If the total costs exceed € 200,- we ask you to give your agreement by e-mail.
- If repair is not economically profitable, a replacement will always be offered/delivered.
- If not agreed with the costs, we will return the goods. However examination and shipping costs will be charged.
- If we do not receive the repair within 30 days after approval, the service request will be deleted and the form must be filled out again.